What Data We Collect and Why
We collect information you provide when you register — your name, email address, date of birth and contact number. When you make a deposit or withdrawal via JazzCash, Easypaisa or Raast, the transaction reference and wallet identifier are logged against your account for verification and dispute
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resolution. We do not store your full JazzCash or Easypaisa PIN; only masked transaction references pass through our system. Your device identifiers, browser type and session logs are recorded automatically to detect irregular access and protect your account balance. We may also collect your IP address
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to confirm that access is from an eligible region, as availability depends on local law where you are located. This data is not sold to third parties. We share it only with payment processors, fraud-prevention services and regulatory bodies where disclosure is required by applicable law.
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You may request a copy of the data we hold on your account by writing to our support team. Data we no longer need for active account management or legal compliance is deleted on a rolling schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.